For Distressed Learners
Emergency and Non-Crisis Services
In the Office of Learner Well-Being and Success, we are available to assist in providing crisis intervention during office hours.
Call 911 and/or go to the nearest hospital emergency room immediately, in life threatening situations.
HOSPITALS
NL Hospitals
Hospitals in the St. John's area include:
|
Health Sciences Centre |
300 Prince Philip Drive |
|
Saint Clare’s |
154 LeMarchant Road |
|
Waterford |
306 Waterford Bridge Road |
For a complete list of hospitals and health care facilities outside the St. John’s area, please visit Health and Community Services NL website
Call 811* (24/7) to speak with a registered nurse for medical advice and health information.
PEI Hospitals
Hospitals in the Charlottetown area:
|
Queen Elizabeth Hospital |
60 Riverside Dr |
811: Call 811 for non-emergency health concerns or information.
MENTAL HEALTH CRISIS LINES
Call or Text 9-8-8 (24-hour service Nation-wide) to speak with trained crisis responders if you or someone you know is thinking about suicide.
First Nations & Inuit Hope for Wellness Help Line:
1-855-242-3310
The Help Line provides immediate culturally competent, telephone crisis intervention counselling support for First Nations and Inuit, 24 hours a day.
Text ‘Talk’ to 686868 to speak to a trained crisis responder immediately.
NL Mental Health Crisis Lines
Call 811* (24-hour service Province-wide):
- to speak with a registered nurse trained in both health and mental health crisis intervention for support or guidance
OR - for mental health interventions requiring the Mobile Crisis Response Team (for learners in the greater St. John’s area)
* Out of province cell phones will not connect to 811 call 1-888-709-2929 or use a landline
PEI Mental Health Crisis Lines
24-hour Helpline: Call 1-800-218-2885 for 24-hour support.
Contact the Mobile Mental Health Response Service.
A team of trained health care professionals can provide in-person care when situations require more than phone-based support. This in-person service is available via the Mental Health and Addictions Phone Line at 1-833-553-6983 from 10 a.m. to 10 p.m. daily. The phone line is monitored 24/7.
https://www.princeedwardisland.ca/en/information/health-pei/mental-health-and-addictions-services
VIOLENCE & SEXUAL VIOLENCE PREVENTION/ SUPPORT
NL Violence & Sexual Violence Prevention/ Support
DISCLOSE an incident of sexual violence at any MUN campus or institute:
- Call (709) 864-8199 to disclose an incident anonymously.
- Call (709) 864-8199 or email svprevention@mun.ca to disclose an incident confidentially.
- Disclose an incident on the MUN SAFE app.
Sexual Assault Crisis and Prevention Centre
Crisis Line (24 hour) St. John’s 709 726 1411 or Province wide: 1-800-726-2743
Callers can access non-judgmental, empathetic support and information regarding issues related to sexual violence. Our line is confidential and you do not need to be in crisis to call.
Sexual Assault Nurse Examiner Program at St. Clare's Mercy Hospital (SANE)
Emergency (24 hour): 709-777-5502
SANE program office: 709-777-5865
The goal of the Sexual Assault Nurse Examiner (SANE) Program is to provide options and choices about medical care and/or police reporting, provide medications to prevent infection and pregnancy, and connect patients with counseling services so they have appropriate support if they choose to move forward.
NL Violence Prevention
People who are the victims of violence can find resources to support them in many regions throughout Newfoundland and Labrador. Visit the Violence Prevention Initiative website for an up to date listing of services available.
Violence Prevention Avalon East
Tel: (709) 757-0137
PEI Violence & Sexual Violence Prevention/ Support
PEI Rape and Sexual Assault Centre: 1-888-368-8055
Confidential counselling service for victims of rape and sexual assault. For more information, click here: https://www.peirsac.org/
PEI Family Violence Prevention Services Inc: 1-800-240-9894.
Anderson House: Provincial emergency shelter for women, trans, non-binary, and their children experiencing or at risk of family violence.
Find Temporary Shelter: Call 1-833-220-4722 for assistance with finding temporary shelter
MENTAL HEALTH & ADDICTIONS SERVICES
NL Mental Health & Addiction Services
Bridge the gApp
An on-line resource to designed to support mental wellness. This website also provides a full service directory within NL.
Thrive | Warm Line 1-855-753-2560 or 753-2560
Non-emergency, non-crisis telephone support and referral service. Operated by trained peer supporters.Available daily, 10:00 a.m. - midnight NST
Gambling Help Line 1-888-899-HELP (4357)
The Gambling Help Line is a free, confidential service available province-wide, 24 hours a day.
Suicide prevention information: Canadian Mental Health Association
Eating Disorder Couselling | The Hope Program
709-777-2041
PEI Mental Health & Addiction Services
PEI Mental Health Walk-in Clinics
211 PEI is the front door to help.
A navigation service that quickly connects Islanders to critical human, social, community, and government services across Epekwitk / PEI. Whether a resident, service provider, visitor, family member or friend, 211 PEI is here to help. Free and confidential, the service is available by phone in more than 150 languages and is available 24/7/365 by dialing 2-1-1 or by searching the website. Alternatively, contact us Monday-Friday 8am-8pm emailing help@pe.211.ca or by texting 211 Monday-Friday 9am-4pm.
Bridge the gapp (online only) - An online resource designed to support mental wellness. For more information, click here. https://pei.bridgethegapp.ca/
POISON CONTROL
NL Poison Information Centre (24 Hour)
By calling1-844-POISON X (1-844-764-7669), the general public in Newfoundland and Labrador now has 24/7 access to a Specialist in Poison Information, toxicologists, botanists and laboratory technologists; assessment, triage, management and follow-up of poison exposures; decision support regarding transfer to a health care facility and ongoing management; and inclusion in a Canadian Surveillance System for Poison Information.
PEI Poison Control: 1-800-565-8161
CAMPUS SECURITY
MUN Security
Campus Enforcement and Patrol is responsible for the safety and security of learners, University employees, staff and University property. Service is provided 365 days per year, with 24 hour, campus-wide coverage by vehicle and foot patrols. All officers have received training in first aid, CPR and emergency response procedures (fire, bomb threat and medical emergencies).
If you are on the St. John’s campus, Dial 4100 made from any pay phone on campus. Emergency phones are located in parking lot 3, near the main entrance of the Aquarena, the North campus, parking lot 27, the coin operated lot for students and the walkway between MUN Childcare Centre and Burtons Pond. Emergency Push Buttons are also located throughout the university tunnels.
In Corner Brook, the number for Campus Enforcement is 637-6210.
UPEI Security
Security Services contacts
Email: security@upei.ca
Phone: 902-566-0384
902-628-4357 (emergency only)
POLICE SERVICES
NL Police Services
Royal Newfoundland Constabulary
St. John's (24 hour): 709-729-8000
Corner Brook: 709-637-4100
Labrador City: 709-944-7602
Churchill Falls: 709-925-3524
Hearing and Speech Impaired: 1-800-363-4334
RCMP
Province wide emergencies (24 hour): 1-800-709-7267
PEI Police Services
Police Headquarters
Non-Emergency Call: (902) 629-4172