KidsU Holiday Refund & Cancellation Policy
The deadline to receive a refund, less a 10% administration fee, is Monday, December 9, 2024 at 4:30 p.m. NST. Subsequently you may receive 50% of your payment up to five business days before the camp start date, after which no refund will be issued.
No refunds will be issued for absences from camp; however, in extenuating circumstances such as hospitalization or a family emergency, with the provision of appropriate documentation, and at the discretion of the Program Developer, some form of compensation may be provided. No refunds will be issued for missed days due to illness, partial attendance or behavioral issues.
Prorated refunds will be issued due to unforeseen campus closures (i.e. in the event of adverse weather).
Please note that refunds issued for payments made by cash, cheque, debit or Visa Debit can take 4-6 weeks to process.