For Faculty and Staff
*Note that these services are available only to engineering students, faculty and staff.
Instructions on how to submit a support ticket to ECS.
Remote Desktop Connection
Please see below for instructions on connecting to your Windows PC at MUN.
Connecting from a Windows PC
Finding a Computer's Hostname
Please see below for instructions on finding a hostname in Windows, Mac OS, and Linux.
Finding a hostname
Please see below for instruction on adding a shared Microsoft Exchange Shared Email Account to Outlook and Sending from an Alternate Email Address in Outlook.
Sending from an Alternate Email Address in Outlook
Accessing a Shared Microsoft Exchange Account
Working / Teaching Remotely
Download free Microsoft products such as Windows 10, Visio, Project, Visual Studio and more. Simply use your MUN login credentials to login.
Download free and discounted IBM, Symantec, and VMware products such as VMware Fusion, IBM Code and more.
Information on acquiring Matlab and associated toolboxes.
Support resources for Desire2Learn.
Support resources for general services such as email and @Memorial wireless network.
Assistance for the acquisition of new University owned IT goods and services.
Support for MUNs Banner application
Information on preventing and detecting cybercrime