For Faculty and Staff

ENGR Toolbox

*Note that these services are available only to engineering students, faculty and staff.

Ticketing System Reference Guide

Instructions on how to submit a support ticket to ECS.

Remote Desktop Connection

Please see below for instructions on connecting to your Windows PC at MUN.
Connecting from a Windows PC

Connecting from a Mac PC

Finding a Computer's Hostname

Please see below for instructions on finding a hostname in Windows, Mac OS, and Linux.
Finding a hostname


Please see below for instruction on adding a shared Microsoft Exchange Shared Email Account to Outlook and Sending from an Alternate Email Address in Outlook.
Sending from an Alternate Email Address in Outlook
Accessing a Shared Microsoft Exchange Account
Setting a Preferred Email Address

Working / Teaching Remotely

Please see the following links for additional resources.
Teaching Remotely
Working Remotely

Azure Dev Tools for Teaching 

Download free Microsoft products such as Windows 10, Visio, Project, Visual Studio and more. Simply use your MUN login credentials to login.

Due to changes with MUN's Microsoft Agreement your account will need to be reset. Instructions can be found here.
Get Azure Dev Tools for Teaching Here 


Download free and discounted IBM, Symantec, and VMware products such as VMware Fusion, IBM Code and more.
Get OnTheHubHere 


Information on acquiring Matlab and associated toolboxes.

MUN Toolbox


Support resources for Desire2Learn.


 Support resources for general services such as email and @Memorial wireless network.

IT Procurement

Assistance for the acquisition of new University owned IT goods and services.


Support for MUNs Banner application

Cyber Security

Information on preventing and detecting cybercrime