Your confidential Employee Assistance Program (EAP), is provided by TELUS Health (formerly known as LifeWorks). This comprehensive, confidential service is available to Memorial employees, retirees and their immediate family members (provided they are also covered under the university's health plan) at no cost, 24 hours a day, seven days a week.

Services are available in person, by telephone, by email or online through one.telushealth.com. These services include:

• Personal well being
• Marriage and family relationships
• Legal assistance
• Financial assistance
• Child and elder care resources
• Workplace challenges
• Addictions
• Career counselling
• Nutrition
• Health care advice

For details on the EAP program please click on the below links.

• EAP orientation 
• EAP overview
• EAP brochure

For information on downloading the app: TELUS Health - Download the App  

For immediate, confidential support, please call 1-800-387-4765 (TTY Service: 1-877-388-0275). Online services are available at one.telushealth.com.

Our username is: Memorial and our password is wellness (please note this password is case sensitive).

Confidentiality and privacy are assured to each employee, retiree or family member who uses the counselling service. As with all EAP services provided, contact should be made directly with the EAP provider. No information concerning any individual situation will be reported back to representatives of Memorial.