March 19, 2025

CONFERENCE SERVICES OPERATIONS SUPERVISOR (BAND LEVEL 3)

(SENIOR CLERK)

Conference Services

Grenfell Campus

(Contractual Position to August 29, 2025)

The University will consider applications from qualified permanent staff who may be interested in a secondment, subject to departmental approval

DUTIES

Reporting to the Conference Services Manager, the Conference Services Operations Supervisor will perform complex and difficult clerical work requiring the exercise of considerable independent judgment. Duties include coordinating set-up of the Conference Services Front Desk  (overseeing installation of computers and phone, including stocking necessary office supplies); assisting with hiring, training, and overseeing the day-to-day duties of custodial staff and summer students for the conference season; coordinating transfer of equipment and supplies from storage to campus for annual set-up; maintaining and/or submitting accurate payroll records for all custodial staff and summer students; liaising with Facilities Management (FM) department regarding staff call process; scheduling conference custodial staff in consultation with FM; providing FM with daily room cleaning schedule; preparing weekly work schedules including preparing and submitting work orders to Maintenance Department; performing daily review of room cleaning checklist; advising FM on maintenance required and supply inventory; monitoring daily cleaning quality and practices of custodial staff; submitting hours of work to the Department of Human Resources and preparing overtime reports for each custodial conference worker; preparing work plans for conference workers to ensure facilities are set-up for special events; liaising with FM and Housing Department regarding the coordination of final room inspections and pre-conference cleaning or maintenance; coordinating the return of equipment or supplies to storage at the end of the conference season; liaising with and responding to conference groups and/or clients; ensuring equipment or supplies inventory is recorded; collecting statistical data for weekly reporting to Conference Services Manager; and performing other related duties as required.

QUALIFICATIONS

Experience (3-5 years) working in Facilities Management and/or the hospitality industry, including experience training and supervising staff; graduation from a two-year office or business administration program is required; or an equivalent combination of experience and training will be considered. Excellent computer knowledge (Microsoft Windows based applications) is essential for this role. Experience working in an academic environment will be an asset.

SALARY                                   $47,057 - $55,196 per annum (Non-Bargaining)

CLOSING DATE                       April 2, 2025 by 5:00 p.m. NST

All qualified candidates are encouraged to apply; however, preference will be given to applicants who are legally entitled to work in Canada. Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women, people of any sexual orientation, gender identity, or gender expression; Indigenous peoples; visible minorities and racialized people; and people with disabilities.

The personal information requested in your application is collected under the authority of the Memorial University Act (RSNL 1990 c M-7) for the purpose of identifying and recruiting candidates; assessing applicant qualifications; and maintaining records pertaining to the administration of employment with Memorial University of Newfoundland.

If you are a successful candidate, this information will form part of your permanent employment record and will be used for other activities related to the employment process. This information may be disclosed to government departments and agencies as legally required; and to third party service providers, as necessary to administer programs and activities.

If you have any questions about the collection, use and disclosure of the information on this form, please contact MyHR, Department of Human Resources, at myhr@mun.ca.

Inquiries about this opportunity should be directed to Grenfell Campus - Memorial University, University Avenue, Corner Brook, Room AS374, phone (709) 637-4097, or e-mail gchr@mun.ca.

Please be advised that we are unable to provide updates on current competitions.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.