Memorial University is upgrading Self-Service in October. This upgrade impacts Banner Student, Banner Finance and Banner HR and will transition from version 8 to version 9. All Self-Service users can expect changes to how they access information.

For Administrative Users (Faculty Self-Service)

Administrative users will no longer have access to Self-Service. All functions currently accessed or completed through Self-Service will be available through Banner Administrative Application. Documentation and training will be provided.

Self-Service 9 upgrade

All staff members who access student information, outside of any classes they are teaching, will be required to have Banner Administrative Application (BAA) accounts. BAA accounts are typically in the format ULLLLNNN where L = Letter and N = Number (ex: UREGO015, UBIOL123).  

It is important to verify your access to BAA by visiting www.mun.ca/banner and click the Banner button under the Banner Admin Login heading. If you can access this system, you have the access required to support the transition. If not, complete a Banner Application form and request access.

If you are unsure which options to select on the form, indicate another user in the unit with similar access, or provide a text description of what the job role requires via email to rosystems@mun.ca when you provide the completed application.

Training and support

Training and job aids to support the transition from Faculty Self-Service in Banner 8 to the Banner Administrative Application will be made available in our Brightspace training shell. If you do not have access to the Brightspace shell, you can self-enrol to give yourself access.

The Registrar’s Office will be offering virtual Student Banner Administration training sessions for administrative and faculty users in preparation for undergraduate registration opening on Nov. 5.   

Sessions will be offered on the following dates:

• Thursday, Oct. 30: 3-4 p.m.
• Tuesday, Nov. 4: 12-1 p.m.
• Friday, Nov. 7: 11-12 p.m.

Email regadmin@mun.ca to register. Sessions will be recorded and available on the Brightspace training shell.

Frequently asked questions

A list of frequently asked questions is available for your reference. After reviewing the FAQ, if you still have a question, email regadmin@mun.ca.

For Faculty and Per Course Instructors (Faculty Self-Service)

For faculty and per course instructors, Self-Service will be streamlined to include key functions of grading, class lists, and course assignments for users and include only specific information regarding courses taught.

For Students

The Student Hub will be a student’s launching point for all student activity, accessed through my.mun.ca. 

Registration will display differently with the ability to visually see a planned registration schedule, focused registration messaging and student controlled wait listing for courses.

A new payment centre will provide a new online payment portal and a simplified student account dashboard.

Learn more about requesting transcripts/your academic record, enrolment verification and final exams throughout this website.