Sandy Woolfrey-Fahey

This session offers insights and best practices for communicating at work. You will learn techniques to communicate more effectively with co-workers, managers, clients, and customers.

When: Wednesday, Feb. 11, 2015
Time: 9 a.m.-4 p.m.
Where: Junior Common Room

To register: submit completed Application to Undertake Non Credit Training Form to Learning and Development at training@mun.ca. Deadline for registration is Tuesday, Jan. 27, 2015. Space is limited.

 

Team Effectiveness

This session will discuss the contributions of individual personality characteristics to team dynamics and present five key dimensions of effective teamwork.

When: Friday, March 27, 2015
Time: 9 a.m.-4 p.m.
Where: Botanical Gardens

To register: submit completed Application to Undertake Non Credit Training Form to Learning and Development at training@mun.ca. Deadline for registration is March 20, 2015. Space is limited.

 

Delegation Skills for Managers

This session will provide participants with an opportunity to assess their delegation skills and discuss strategies of effective delegation to facilitate professional growth.

When: Wednesday, Mar. 25, 2015
Time: 1 p.m.-4 p.m.
Where: Junior Common Room

To register: submit completed Application to Undertake Non Credit Training Form to Learning and Development at training@mun.ca. Deadline for registration is Monday, Mar. 11, 2015. Space is limited.

 

Leading Students

This course will help you develop the communication, leadership and coaching skills needed to master the challenges of leadership at work while effectively supervising student employees. This course will benefit those who supervise student employees.

When: Wednesday-Thursday, Apr. 8-9, 2015
Time: Wednesday, 9 a.m.-4 p.m., Thursday, – 9 a.m.-12 noon
Where: Junior Common Room

To register: submit completed Application to Undertake Non Credit Training Form to Learning and Development at training@mun.ca. Deadline for registration is Monday, Mar. 23^rd, 2015. Space is limited.

 

Client Service

This workshop will examine all types of clients and evaluate how we can serve them better while improving ourselves in the process. Participants will review the fundamental skill-sets of in-person, telephone, and electronic client service techniques and discuss guidelines for dealing with difficult clients.

When: Wednesday, May 6, 2015
Time: 9 a.m.-4 p.m.
Where: Junior Common Room

To register: submit completed Application to Undertake Non Credit Training Form to Learning and Development at training@mun.ca. Deadline for registration is Monday, Apr. 20, 2015. Space is limited.