Frequently Asked Questions

1. HOW DO I SUBMIT MY HOURS/WHEN DO I GET PAID?

Payroll is submitted every two weeks. You get paid the week following submission, so its important that if you want to get paid on time, that you submit your hours promptly.

Use this form to submit your hours.

2. WHAT IS THE DRESS CODE?

Black shirt, black pants, black shoes. In addition, front of house and box office assistants are required to wear School of Music name tags.

3. WHERE DO I FIND OUT ABOUT SCHEDULED SHIFTS AND OTHER STUDENT ASSISTANT INFORMATION

Student assistants are advised that they will be expected to join and check the MUN School of Music Student Assistant Facebook group to find out about upcoming shifts. It is also a way to notify other student assistants and the Concert and Facilities Coordinator about any possible schedule conflicts.

4. WHAT DO I DO IF I CAN'T DO A SHIFT THAT I AM SCHEDULED FOR?

It is the responsibility of the student assistant to take care of any schedule conflicts that may arise. If you are unable to work a scheduled shift the student assistant in question must find a suitable replacement student assistant in a timely fashion. You are responsible for your shift until a replacement is confirmed and you must advise the Venue and Concert Coordinator about the switch.

5. CAN I DO MY ASSIGNMENTS DURING MY SHIFT IF ITS NOT BUSY?

No. You need to be constantly attentive to the job in hand while working a shift. In addition, you are representing the School of Music. Our concerts are professional events that require its employees to act in a professional manner at all times.