STUDENT CALLER
Office of Development

When exploring the wide array of student employment opportunities on campus, becoming a Student Caller stands out as one of the most rewarding choices. If you thrive in a collaborative environment aimed at achieving strategic objectives, possess exceptional interpersonal abilities, including the capacity to attentively address concerns, require a schedule that adapts to your academic commitments, and aspire to earn rewards and incentives for outstanding performance, then this position is tailor-made for you!

As a member of the Memorial Calling Program team, you will have the chance to engage with Memorial University's alumni and supporters via telephone. We play a pivotal role in nurturing and strengthening the Memorial community. Our responsibilities encompass keeping them informed about the latest developments on our campuses, extending invitations to upcoming events and reunions, and kindly requesting their support in the form of charitable contributions to assist current students. The funds we generate have a direct, positive impact on the daily lives of Memorial students.

Duties
Reporting to the Co-ordinator, Annual Giving and Student Team Leaders, the successful applicants will be responsible for calling alumni to ask for charitable donations for student support. Duties include working with a team of callers to achieve the call centre’s daily, weekly, and monthly goals; acting as an ambassador for Memorial University; building rapport with Memorial’s alumni; conveying Memorial’s fundraising goals to alumni and friends; developing techniques to handle objections and improve the structure and style of the calls; entering alumni information, accurately and confidentially, in a relational database; and other related duties as required.

Qualifications
We are looking for dependable students who are currently enrolled with Memorial University. Qualifications include excellent communication and negotiation skills; a strong command of the English language, both written and oral; exceptional attention for detail; and being comfortable talking to people on the phone in a call centre. Experience working in a call centre or in a fundraising setting would be considered an asset.

Benefits
Benefits include a fun team environment; a goal oriented position; individual and team incentives; an on-campus location; a flexible schedule; an opportunity to build valuable skills for your resume; an opportunity to meet new people; an opportunity to network with alumni; and making a difference for current students.

Schedule
Each team member is required to work a minimum of two shifts per week within the following time frame:
• Sunday 4-7 p.m.
• Monday - Thursday 6-9 p.m.

Schedules are set based on student availability.

Pay
As per the university policy on Student Employment Rates, Student Callers earn $17.15 per hour plus incentives offered by the Office of Development.

Closing Date: September 20, 2023

Click the ‘Apply Now’ button below to apply for this position. Please be advised, a cover letter, resume, and class schedule are required to complete the application. Applications must be received by 4 p.m. (NST) on the closing date.

Apply Now

All qualified candidates are encouraged to apply. Memorial University is strongly committed to employment equity and especially welcomes applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities and persons with disabilities.

Applicants are also encouraged to apply early as applications will be reviewed as they are received.

This job competition is open to undergraduate and graduate students.

The student team leader positions with the Office of Development are not funded through MUCEP, ISWEP or GradSWEP programs.

Adherence to Memorial policies on Student Employment is required.