Reconciliation of equipment and long distance charges is the responsibility of Unit Heads. For reconciliation purposes, monthly telephone invoices are made available through various means. Some invoices are available in Banner Finance, while others are mailed out as hard copies.

Information Technology Services notifies units whenever changes are made to the distribution process. Invoices detail the total of the monthly charges, the equipment and network access costs, service fees, long distance charges, appropriate taxes, and any other charges and credits. The local service provider provides a detailed list of equipment and network access; the long distance provider provides details of long distance calls. Invoices are paid directly from the requesting unit's budget by Information Technology Services.

Discrepancies are to be reported to Information Technology Services for investigation and, where necessary, adjustments.