Hello,

You are receiving this email because your brand(s), mun, are currently located in one of our data centers in the North America region.

We will be performing a database migration on Sunday, Oct 5, 2024, at 10:00 PM PDT until 11:30 PM.

What is the change?

Qualtrics is migrating the dashboards, results reports, and printed reports layout database to a cloud-managed database in the North America region. This move helps improve the North America region's performance, scalability, and reliability.

What action do I need to take?

During the migration, dashboard editors will not be able to create, modify, or delete dashboards, results reports, or printed reports. Editors should not make changes to dashboards, results reports, or printed reports during the affected time. Surveys will not be affected in any way.

You do not need to take any other actions. This migration will not impact the viewing experience of the dashboards, result reports, or printed reports.

What if I have questions?

If you are still experiencing issues with reports and dashboards after the maintenance window has ended, please log into the Customer Success Hub to contact our support team.

Thank you,

Qualtrics

Check out the Monthly Product Release Notes to learn about new features released this month!