Protective Services consists of Campus Enforcement and Patrol, Emergency Management, Parking, Enterprise Risk Management and an Administrative Team. We work closely with the campus community, students, faculty, staff and senior administration. Internal groups we work with include Student Life, the Student Wellness and Counselling Centre, the Sexual Harassment Office and Housing to ensure a safe and supportive environment.  Other entities we partner with include outside emergency responders, such as the Royal Newfoundland Constabulary, NL Health Services, and the St. John's Regional Fire Department.

 

Our Campus Enforcement and Patrol team operates 24/7, 365 days a year, conducting proactive foot and vehicle patrols across the Main Campus, Signal Hill Campus, and off-campus facilities, including the Ocean Sciences Centre and Botanical Gardens. We respond to calls and are committed to maintaining a secure campus for all. The team includes Corporals and Patrol Officers, with 30 officers divided into four teams, each supported by a dedicated Dispatcher.

 

The Emergency Management team is responsible for planning, coordinating, and implementing strategies to prepare for, respond to, and recover from emergencies. This includes risk assessments, emergency response planning, training, and communication to ensure the safety and resilience of the campus community in the face of various threats and disruptions.

 

The Parking Office at Memorial manages campus parking services to ensure efficient and accessible parking for students, faculty, staff, and visitors. Responsibilities include issuing permits, enforcing parking regulations, monitoring parking facilities, and providing guidance on parking policies. The office strives to enhance campus mobility while promoting safety and sustainability.

 

Enterprise Risk Management strives to be a consultative resource to the University community in advising about insurance, claims and any issues relating to risk management. The ERM team assessed insurance requirements, assisting in preparing liability waivers and reporting to appropriate insurance providers. 

 

Each Protective Services member brings diverse educational backgrounds and workplace experiences. To enhance our ability to serve the campus community, we undergo ongoing training. Some examples include Standard First Aid, CPR, Naloxone administration, Mental Health First Aid, and SafeTalk.

 

 

Departments

Campus Enforcement and Patrol

TO REPORT AN EMERGENCY

St. John's Campus - 709-864-4100
Ocean Sciences Centre - 911 *
Marine Institute - 911 *
Grenfell Campus - 709-637-2888
Harlow - 999

**For campus phones, dial 9 prior to dialing 911 or 999**

*When utilizing 911, a follow-up call should be made to Campus Enforcement & Patrol or Security Services using the appropriate number listed below.

Non-Emergency Inquires

Campus Enforcement and Patrol:

St. John's Campus - 709-864-8561
Visit: Facilities Management Building, FM-1018
Grenfell Campus - 709-637-6200/6210

Other Security Services:
Marine Institute - 709-778-0644
Ocean Sciences Centre - 709-864-3275 or 709-864-3231
Harlow Campus after hours - 07847 795896

Parking - St. John's Campus 

General Inquiries 

Parking Administration Office (St. John's Campus)
Phone: 709-864-2736
Email: parking@mun.ca 
Visit: Facilities Management Building FM-1018

Website: www.mun.ca/cep/parking/  

 

Emergency Management and Continuity Planning 

General Inquiries

Phone: 709-864-7661
Office: Facilities Management FM-1022
Email: htobin@mun.ca

Website: www.mun.ca/emergency/

 

 

Enterprise Risk Management and Insurance 

General Inquiries

Phone: 709-864-4895
Fax: 709-864 3116
Email: dcjanes@mun.ca

Office:
14 Phelan Road
Memorial University
St. John's, NL
A1C 5S7 | CANADA

Website: www.mun.ca/risk/

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Full Staff Directory 

For a full listing of employees for the Office of the Chief Risk Officer please see our Staff Directory. 

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