Your written messages are determined not just by what you write, but by how you write. Crafting well-structured and engaging sentences enhances readability and ensures your written message resonates with your intended audience. This course focuses on the art of refining and editing your written communication--whether it's an email or a business document --by focusing on key editing techniques.

Key Learning Outcomes

• Enhance the clarity and impact of your writing - from individual words to entire paragraphs
• Learn to tailor your writing to suit the intended audiences
• Master strategies for editing emails and business documents to make them more concise, clear, and effective
• Use a systematic approach to reviewing and improving your work post-draft

Course Endorsements & Partnerships

This course qualifies as credits toward the International Association of Business Communicators (IABC) professional certifications.  

When applying to sit for either the exam for Communications Management Professional (CMP)® or Strategic Communication Management Professional (SCMP)® or to apply for recertification, Gardiner Centre courses can be an integral part of your application package. 

To learn more about this global standard certification, visit: gcccouncil.org. To inquire about sitting for a certification exam, contact the local IABC NL chapter at iabcnl@gmail.com, or visit: iabcnl.com. 

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This course is accredited by the CPSA Institute as providing 3.5 hours of professional designation units (PDUs) toward the maintenance of any CPSA designation. Learn more about the CPSA Institute professional designations here.

Continuing Education Contact Hours: 7

Instructor(s)

Jennifer Kelly

Jennifer has been a facilitator with Gardiner Centre for seven years and teaches courses in cross-cultural communication, cultural safety, workplace communications, presentation skills and more. Jennifer has worked as a curriculum developer with many of Gardiner Centre's clients, including the Government of Nunavut.

Jennifer is committed to creating a safe and inclusive learning space and thrives on mutual learning and sharing in the classroom.

Jennifer has completed training in Trauma Informed Practice (Justice Institute of British Columbia) and Working Effectively With Indigenous Peoples (Indigenous Corporate Training Inc.). Jennifer has also worked extensively with Diversity, Equity, and Inclusion (DEI) subject matter experts to develop courses in critical DEI areas.

Jennifer holds a Master of Arts degree in Applied Communication, a Bachelor of Post-Secondary Education degree (Adult Education), and a certificate in Curriculum Development and Instructional Design (Mount Royal University).