Master the process for effective performance management of your employees.     

This course is designed to provide participants with the tools and techniques for providing constructive performance feedback, as well as a step-by-step approach to coaching employees to achieve peak performance. This course explores the importance of goal setting, accountability, performance measurement, and performance coaching for individual success. Participants will understand legal requirements and their impact on the development and application of coaching techniques. This course also provides an overview of formal and informal coaching and reveals techniques for building performance confidence.

The course offers hands-on practice of coaching and feedback techniques to build participant confidence and skill competency. Immediate feedback from peers and the instructor provides opportunities for self-improvement.

Key Learning Outcomes

• Assess the concept of coaching and its impact on employee performance
• Discuss the importance of goal setting and building confidence in employee development
• Practice improving employee feedback skills
• Review the 'do's and donts' of performance feedback
• Assess the importance of effective formal and informal coaching
  
  

This course is part of the Strategic Human Resources Management Program.

Continuing Education Contact Hours: 7