Learn strategies to lead others through the change transition process and create understanding, acceptance, and buy-in.

This course provids participants with proven strategies to successfully implement change without sacrificing morale, major losses in productivity and performance.  Supervisors and managers will learn the tools they need to optimize communication efforts, guide employees through the emotional reactions to change, and deal effectively with high levels of uncertainty.   The course teaches the fundamentals of organization change, common pitfalls, and effective communication strategies.  Participants will understand how to interpret employee reactions to change and how to take control, communicate, and manage the transition. 

Key Learning Outcomes 

• Change management best practices
• Common causes of poor transition management, and how to counter them
• Responding effectively to employees' reactions to change transition
• Guidelines for effective communication and management of change transition
• Creating a detailed assessment of a specific transition in your organization, including how workloads are affected, personal reactions to the change, and pros and cons of responsibility for communicating transition details to employees
• Creating (and practice delivering) an individual communication plan for an organizational transition
• Develop an action plan of next steps for improving transition management

Course Duration: 1 day | Continuing Education Contact Hours: 7

Participants Experiences

"I really cannot express how much I enjoyed this course. The instructor made it interesting and extremely interactive. I am taking a lot away from this one. Thank You!" - Winter 2023 Participant

"There were many good takeaways from todays course. One thing that I will use will be the change where. It is easy to take just a couple of those changes and use them while implementing them during a time of change, what works and what doesn't." - Winter 2023 Participant

"Recognize that change is not always a bad thing."

"Help me organize my work, define my goals and communicate that."

"This session will help me implement change in my organization."  

Course Endorsements and Partnerships

This course qualifies as credits toward the International Association of Business Communicators' (IABC) professional certifications.

When applying to sit for either the exam for Communications Management Professional (CMP)(R) or Strategic Communication Management Professional (SCMP)(R) or to apply for recertification, Gardiner Centre courses can be an integral part of your application package.

To learn more about this global standard certification, visit: gcccouncil.org. To inquire about sitting for a certification exam, contact the local IABC NL chapter at iabcnl@gmail.com, or visit: iabcnl.com.

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