Learn strategies to lead others through the change transition process and create understanding, acceptance, and buy-in.

Leading Organizational Change provides participants with proven strategies to successfully implement change without sacrificing morale, major losses in productivity and performance.  Supervisors and managers will learn the tools they need to optimize communication efforts, guide employees through the emotional reactions to change, and deal effectively with high levels of uncertainty.   The course teaches the fundamentals of organization change, common pitfalls, and effective communication strategies.  Participants will understand how to interpret employee reactions to change and how to take control, communicate, and manage the transition. 

Key Learning Outcomes 

• Change management best practices
• Common causes of poor transition management, and how to counter them
• Responding effectively to employees' reactions to change transition
• Guidelines for effective communication and management of change transition
• Creating a detailed assessment of a specific transition in your organization, including how workloads are affected, personal reactions to the change, and pros and cons of responsibility for communicating transition details to employees
• Creating (and practice delivering) an individual communication plan for an organizational transition
• Develop an action plan of next steps for improving transition management

Course Duration: 1 day | Continuing Education Contact Hours: 7

Participants Experiences

"I really cannot express how much I enjoyed this course. The instructor made it interesting and extremely interactive. I am taking a lot away from this one. Thank You!" - Winter 2023 Participant

"There were many good takeaways from todays course. One thing that I will use will be the change where. It is easy to take just a couple of those changes and use them while implementing them during a time of change, what works and what doesn't." - Winter 2023 Participant

"Recognize that change is not always a bad thing."

"Help me organize my work, define my goals and communicate that."

"This session will help me implement change in my organization."  

Course Endorsements and Partnerships

This course qualifies as credits toward the International Association of Business Communicators' (IABC) professional certifications.

When applying to sit for either the exam for Communications Management Professional (CMP)(R) or Strategic Communication Management Professional (SCMP)(R) or to apply for recertification, Gardiner Centre courses can be an integral part of your application package.

To learn more about this global standard certification, visit: gcccouncil.org. To inquire about sitting for a certification exam, contact the local IABC NL chapter at iabcnl@gmail.com, or visit: iabcnl.com.

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Instructor(s)

Tom Cooper

Dr. Tom Cooper is a Professor at the Faculty of Business Administration at Memorial University, where he lectures in the areas of strategy, risk management, management consulting and ethics/values at both an undergraduate and graduate level. His research is primarily focused on the interplay between strategy and risk management. Tom also has research interests in participatory approaches to research and doing business in remote areas.

Tom also acts as an advisor to a number of organizations in Canada and is a Certified Management Consultant. He has sat on the Board of the Institute of Chartered Accountants of Newfoundland and Labrador (ICANL) as an appointed public representative since 2008. He was a member of the Governance as well as the Strategic Planning Committee of ICANL. He has also acted as a committee member of the CPA TSC's Governance and Strategic Planning subcommittees. He is the current Chair of Startup Newfoundland and Labrador. He is a mentor with Futurpreneur and is a past a Board Member with the Atlantic Chapter of the Certified Management Consultants.

Prior to taking his position at Memorial, Tom was a Senior Manager in PricewaterhouseCoopers' Performance Improvement Consulting practice in London. Tom worked as a senior consultant in this area for ten years with clients in the United Kingdom, Europe and North America.

Tom's research has been published widely in industry and academic publications. He has been quoted in the Financial Times of London, BBC World Service, CBC, Atlantic Business, and other industry publications. He holds a Ph.D. in Business from the Warwick Business School, University of Warwick, United Kingdom.