The need to acquire industry specific knowledge and skills is an expected part of work and job performance. However, having confidence and belief in your own abilities and prospects is rarely considered as something required for work. Yet, it is often how confident we feel about ourselves and our abilities that influences how we feel, perform and succeed at work. This course focuses on a critical, yet undervalued, attribute needed for work success - confidence.

You will discover how your inner thought processes, behaviours, and self-perception influence your professional confidence level. From there, you will practice new behaviours and thinking styles to enhance and sustain your personal and professional confidence. This course also includes a strength building assessment to help you utilize your top 5 character strengths to increase confidence.

Key Learning Outcomes

• Define professional confidence and explore the factors that contribute to its development
• Complete a character strengths assessment to explore how to use your strengths to increase confidence
• Review and practice the four most widely recognized tools for developing confidence
• Examine how your inner thought processes and thinking styles can undermine your professional confidence
• Practice shifting away from a fixed mindset to a growth mindset to restructure how you perceive yourself and your professional capabilities
• Consider the impact of self-compassion on confidence

Professional Endorsements & Partnerships

This course qualifies as credits toward the International Association of Business Communicators' (IABC) professional certifications.  

When applying to sit for either the exam for Communications Management Professional (CMP)® or Strategic Communication Management Professional (SCMP)® or to apply for recertification, Gardiner Centre courses can be an integral part of your application package. 

To learn more about this global standard certification, visit: gcccouncil.org. To inquire about sitting for a certification exam, contact the local IABC NL chapter at iabcnl@gmail.com, or visit: iabcnl.com. 

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This course is accredited by the CPSA Institute as providing 7 hours of professional designation units (PDUs) toward the maintenance of any CPSA designation. Learn more about the CPSA Institute professional designations here.

Continuing Education Contact Hours: 7

Instructor(s)

Jennifer Kelly

Jennifer has been a facilitator with Gardiner Centre for seven years and teaches courses in cross-cultural communication, cultural safety, workplace communications, presentation skills and more. Jennifer has worked as a curriculum developer with many of Gardiner Centre's clients, including the Government of Nunavut.

Jennifer is committed to creating a safe and inclusive learning space and thrives on mutual learning and sharing in the classroom.

Jennifer has completed training in Trauma Informed Practice (Justice Institute of British Columbia) and Working Effectively With Indigenous Peoples (Indigenous Corporate Training Inc.). Jennifer has also worked extensively with Diversity, Equity, and Inclusion (DEI) subject matter experts to develop courses in critical DEI areas.

Jennifer holds a Master of Arts degree in Applied Communication, a Bachelor of Post-Secondary Education degree (Adult Education), and a certificate in Curriculum Development and Instructional Design (Mount Royal University).