Cancellations must be received no later than five business days prior to the course. Registrants cancelling after this period or failing to attend a course will be liable for the complete registration fee. Late cancellation fees are non-transferrable to other training. Substitute registrants are, however, accepted up to one business day prior to the course. These terms are also applicable if you register within five business days of a course.

Cancellation Policy for the Masters Certificate in Project Management Program (MCPM) and the Advanced Leadership Program (ALP)

A full refund will be issued for written cancellations received a minimum of 21 days before the program start date. Written cancellations received after this date will incur an administration charge of $800 +HST. Non-attendance or withdrawal after program start date will incur a full program fee. If you are unable to attend the program, you may transfer to the next session or your organization may name a replacement candidate.

Cancellation Policy for the Mastering Business Essentials Program (MBE)

A full refund will be issued for cancellations received a minimum of 21 days before the program start date. Cancellations received after this date will incur an administration charge of $400 +HST. Non-attendance or withdrawal after program start date will incur a full program fee. If you are unable to attend the program, you may transfer to the next session or your organization may name a replacement candidate.