To ensure that university technology is kept up-to-date and secure, the Office of the Chief Information Officer (OCIO) is upgrading eligible university computers to Windows 11 starting on Tuesday, May 14, 2024. Not everyone will receive the upgrade at this time as some devices are not compatible with Windows 11. Memorial does have a phased upgrade plan that will see all eligible university computers upgraded to Windows 11. 

Why upgrade to Windows 11? 
Microsoft has set an end-of-life date for Windows 10 updates or security patches of Oct. 14, 2025. With this current phase, we are focusing on Windows 10 21H2 which will go end-of-life on June 11, 2024. You can view your current version of Windows by typing Winver in Windows search and clicking enter. 

What do you need to do? 
The upgrade installation will attempt to be completed every Tuesday from 10 p.m.- 5 a.m. from May 14, 2024 onward. To receive the installation, your computer must be connected to the Memorial network and left on at the end of the workday. Please ensure all files are saved/closed. 

Important notes

• Your computer must be on and connected at the time of the installation. 
• Please lock your computer at the end of the day.
• Do not put your computer to sleep or shut it down during the above noted time.
• If you happen to be logged in at 10 p.m., your computer will automatically upgrade, which includes restarting. Please ensure all files are saved/closed.  
• This upgrade will not change your files, documents, or software.  

Resources and support 
Windows 11 does have some look and feel differences from Windows 10. For more information please refer to these resources:  

• Introducing Windows 11 
• Meet Windows 11: The Basics 

If you have any questions, please contact the OCIO IT Service Desk.