OCIO

The OCIO is excited to announce that over the coming weeks, we will be gradually upgrading our antivirus software from Trellix to Microsoft Defender for Endpoint on Memorial-managed Windows devices. This change is part of our continuous efforts to improve your experience and ensure the highest level of security for your system.  This upgrade will happen automatically without any intervention on your part.

During this migration, you may notice the following changes:

1. The Trellix tray icon (blue/green line) will disappear from your system tray.
2. This is an expected part of the transition process. The existing Windows Security icon (white or blue shield) in your system tray will now reflect the status and information about Microsoft Defender for Endpoint. 
3. You may receive a brief notification about your antivirus software being disabled. This is a normal part of the migration process and your system will not be left unprotected.

Memorial-managed MacOS devices will also transition from Trellix to Microsoft Defender for Endpoint. This process will be more hands-on, requiring our IT staff to personally upgrade your device. If you’re a MacOS user, anticipate direct communication from your IT team regarding this change.

We appreciate your understanding and cooperation during this transition. If you have any questions or concerns, please do not hesitate to contact the IT Service Desk at 864-4595, help@mun.ca, or chat support at https://www.mun.ca/cio/support