Campaigner is an email campaign solution provided by the Office of the CIO for sending emails to groups of individuals. Common use cases include sending newsletters and marketing events (e.g. register for an event). Here are some of the features:

• Send identical messages to many individuals, simultaneously
• Send from @mun.ca addresses
• Build and manage contact lists
• Subscribe and unsubscribe by email recipients
• Use email templates
• Review analytics such as delivery success
• Integrated with Memorial’s email environment to improve delivery success rates

Campaigner is not to be used for sending any personal, sensitive, or confidential information. If you have questions about whether this tool will meet your needs, please contact the IT Service Desk.

Eligibility and requesting access

Campaigner is currently provided as a pilot and is currently available at no additional cost to eligible units. Depending on usage, a charge-back model may be implemented in the future.

Unit heads can request one admin account for their unit. Admin account holders can add additional users from their unit to access Campaigner. To request access to Campaigner, unit heads can email the IT Service Desk at help@mun.ca with the following information:

• Describe why you need Campaigner
• Describe who you need to send email to
• Describe the types of information you will send
• Describe who will manage your unit’s admin account and manage access for your unit
• Identify the average and maximum monthly number of emails your unit will send (Memorial’s subscription is volume-based and requires units to plan accordingly)
• Acknowledge you have read and agree to the Terms and Conditions of Use below

Terms and Conditions of Use

1. Memorial policies and procedures are to be followed when using Campaigner.
2. Campaigner is to be used only for the purposes of conducting the core business and functions of the university. Campaigner is not to be used for personal use or any non-Memorial related use.
3. Campaigner is not to be used to send sensitive, confidential or personal information. Consult with the Office of the CIO to discuss options if this is a requirement.
4. Use of Campaigner must comply with Canada’s Anti-Spam Legislation.
5. Campaigner is a cloud-based service currently available at no additional cost to eligible units. Depending on usage, a charge-back model may be implemented in the future.
6. Campaigner provides the ability to send emails based on a monthly quota. Users are responsible for working within this quota. In the event an increase in quota is required, a new request must be made by providing rationale for the increase in quota.
7. Campaigner will store messages sent through a Campaigner account, reports and other information for at least one year. Users are responsible for downloading and storing anything they wish to keep beyond one year in an alternate storage location.
8. Campaigner will maintain contact lists while the account is active.
9. Campaigner admin users are responsible for managing the activity of any users they add and for removing access when it is no longer required.
10. Campaigner users are responsible for keeping contact lists up to date and removing/updating email addresses regularly (i.e. at minimum every 6 months).
11. All Campaigner users and admins must enable multi-factor authentication (MFA) on their accounts.
12. Failure to adhere to these terms and conditions may lead to the removal of a user’s Campaigner account or other remedial action.
13. This service is available to users due to Memorial University’s participation in a licensing agreement with Campaigner. If the university terminates this participation, this service will no longer be available through this licensing agreement to users.
14. Given that this service is operated by Campaigner, access to this service may be suspended temporarily and without notice for reasons beyond the control of Memorial.