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News/Advisories
The Office of the Chief Information Officer (OCIO) is aware of the ongoing issues with PST (Personal Storage/Archive) errors in Outlook and is actively working on a solution. As a temporary workaround, please close the PST file and restart Outlook. If you need to continue using the PST, restarting Outlook may help, but please note that it could lead to Outlook freezing again.
You may also choose to access your memorial email on the web (without access to PST/Archive folders); please login to my.mun.ca and click View and Manage Your MUN E-Mail.
You can remove an Outlook data file from the Folder pane by closing the file. This does not, however, remove the file from your computer.
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In the Folder pane, right-click the name of the Outlook Data File, and then choose Close "Outlook Data File".
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Select File > Open & Export > Open Outlook Data File.
Note: Depending on how Outlook is set up, it's likely the folder where the .pst file is stored will open automatically. If it doesn't, browse to the file's location.
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Select the Outlook Data File (.pst), and then select Open.
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Once you open the Outlook Data File (.pst), the file will appear in your folder pane. Usually you'll find it at the bottom of the list of folders. The name of your Outlook Data File (.pst) will likely not be outlook data file. Usually, the name is based on the account the file is associated with for example: Archive 2022.
We will provide further updates as soon as more information is available.
Thank you for your patience.
OCIO – IT Service Desk